Shipping Policy

Shipment processing time

All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.  

Order Confirmation 

On receipt and full payment of an order, an email confirmation will be sent to the email address you entered at checkout to confirm your order. 

Where is my order confirmation? 

If you did not receive a confirmation email within a few minutes of successfully placing your order then you may have entered your email address incorrectly. Another reason you may not have received the email is if your ISP flagged our confirmation email as spam. All confirmation emails are sent from sales@grahamsnatural.ph 

Please contact us by phone or email with your full name and order number and we will confirm your order.